CloudSharks Privacy Policy
Effective Date: 19 December 2024
Welcome to CloudSharks.shop! This Privacy Policy (the “Policy”) explains how we collect, use, and protect your personal information when you interact with our website. By accessing or using CloudSharks.shop, you agree to the terms outlined in this Policy. If you do not agree, please discontinue use of our website.
Information We Collect
We collect the following categories of information to provide and improve our services:
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Identifiers and Contact Information
- Name, email address, phone number, billing/shipping address.
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Purchase Information
- Items purchased, payment method, billing/shipping details, and order history.
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Account Information
- Username, password, preferences, items saved to your cart, and other account-related data.
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Communication Data
- Messages, inquiries, feedback, or interactions via email, chat, or phone.
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Device & Browsing Information
- IP address, browser type, operating system, browsing behavior on our site, and cookies.
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Location Data
- Geolocation details from your device (if enabled).
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Marketing Preferences
- Information on your interests to tailor our promotions and updates.
How We Use Your Information
We use the information we collect for purposes including, but not limited to:
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Order Fulfillment
- To process payments, ship orders, and provide updates on your purchase.
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Personalized Experience
- To tailor content, recommendations, and advertisements based on your interests.
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Customer Support
- To respond to inquiries, process returns, and provide assistance.
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Marketing & Promotions
- To send promotional emails, newsletters, and special offers (you can opt out anytime).
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Website Improvement
- To analyze and improve our website performance and user experience.
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Legal Compliance
- To comply with applicable laws, regulations, and protect against fraud or misuse.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and login information.
- Track your browsing activity for analytics.
- Show relevant advertisements.
You can manage your cookie preferences through your browser settings.
How We Share Your Information
We do not sell your personal information to third parties. However, we may share your data with:
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Service Providers
- Third-party partners who assist with payment processing, shipping, and website analytics.
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Marketing Partners
- Advertisers and platforms like Google Ads for personalized ad targeting (based on your preferences).
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Legal Authorities
- To comply with legal obligations or enforce our rights.
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Business Transfers
- In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
Your Choices
We provide you with control over your personal information:
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Access & Update
- Log into your account to view or update your personal details.
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Marketing Preferences
- Opt out of marketing emails by clicking "unsubscribe" in any email or contacting us.
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Cookies
- Adjust your cookie settings in your browser to limit tracking.
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Do Not Track (DNT)
- We currently do not respond to browser DNT signals due to lack of standardization.
Children’s Privacy
CloudSharks.shop does not knowingly collect personal information from children under 16. If you believe a child has provided us with information, please contact us at privacy@cloudsharks.shop, and we will promptly delete it.
International Users
By accessing CloudSharks.shop, you consent to the transfer and storage of your data in the United States or other countries where we operate. The laws governing data protection may differ from your local laws.
How We Protect Your Information
We implement industry-standard security measures, including:
- Encryption of sensitive data.
- Secure payment gateways.
- Regular monitoring for vulnerabilities.
Despite our efforts, no transmission over the internet is entirely secure. Please safeguard your account by using strong passwords and logging out after use.
California Residents (CCPA)
If you are a California resident, you have the following rights:
- Right to Know – Request information on the data we collect and share about you.
- Right to Delete – Request deletion of your personal information.
- Right to Opt Out – Opt out of the sale of your personal information (we do not sell data).
To exercise these rights, contact us at privacy@cloudsharks.shop.
Changes to This Policy
We may update this Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this Policy regularly.